Nonetheless, following examining the agreement, I observed it didn’t replicate the discounts or approach details reviewed, such as the 500GB of knowledge and additional bargains for pre-licensed payments.
Expert was capable of walk me via my problem and helped pinpoint where the situation was happening and advised me of another so I could get my job finished. I so appreciated his support and tolerance in strolling me by means of the different situations. He followed up with info on my upcoming measures.
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I named Telus CS at 8.55AM Mountain time they usually hanged up on me, declaring which i need to phone for the duration of "common Place of work hrs". Is this for genuine?
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I'm requesting a clear breakdown of my agreement, such as all relevant special discounts, and a good resolution to the issues I’ve skilled. Moreover, I inquire that someone review the call recordings to understand the poor treatment I received from a variety of brokers.
once the agent assessment my account he said i can't provide you with a deal or credits Telus customer service such as you have now using your exiting account, so i just gave up and hangup the mobile phone.
I'm advised to speak to Loyalty and determination and still getting no in which. I have managed to speak to two individuals that called themselves supervisors while in the Philippines, who could not aid me.
• After i termed to explain, Eunice through the BCX Wi-fi Car staff instructed me which the bargains had been applied. On the other hand, she copied and pasted Abdul’s notes, which did not make clear the price reduction facts.
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The TELUS workforce acknowledges that our get the job done spans quite a few Territories and Treaty parts and we've been grateful for the traditional Understanding Keepers and Elders who're with us these days, those who have gone ahead of us as well as youth that inspire us.
The TELUS workforce acknowledges that our function spans a lot of Territories and Treaty spots and we've been grateful for the standard Understanding Keepers and Elders that are with us now, anyone who has absent prior to us and the youth that encourage us.
I had some slight challenges but I had Totally no clue how to repair them. Then, my co-employee recommended me of your service. Your personnel were being exceptionally patient and handy! Because of all of them!
That is a significant waste of time and only makes a really pissed off customer right before they get to talk for the CSR and now the CSR has to handle an presently pressured for their Restrict customer.